Product Care, Shipping & Returns

INTRODUCTION

Welcome to Moda ENDRIZZI

Welcome to the House of Moda Endrizzi. The Endrizzi article you have purchased is crafted from a meticulous selection of fine materials by Florentine Artisans. It was designed in accordance to the highest standards of quality and expertise that are true hallmarks of our house. Your product is important to us, both in its manufacturing process and under your care as its new owner. It deserves care and attention and proper storage every day. With this consideration, and a few precautions, you can enjoy your Moda Endrizzi product for many years to come.

To keep your Moda Endrizzi product beautiful as the years pass, it is best to rotate its use periodically. This will allow the product adequate time to rest as frequent, uninterrupted, and generous wear may cause the materials to break down in an untimely manner.

Leather and canvas is best kept away from altering elements. Examples of these are water, oil, perfume, alcohol-based solutions, direct heat and light, humidity or environments that are too hot or cold. When in contact with water, wipe immediately with a soft cloth to avoid saturation. When using cosmetics, perfumes or any alcohol-based solutions such as hand sanitizers, please take time to be sure that they are dry on your skin before using your Endrizzi article.

The repeated contact with hard or rough surfaces (floors, such as carpets, rugs, walls) may cause the appearance of scratches and worn grain on corners and areas of greatest wear. Prolonged contact to dark or highly pigmented materials can transfer onto the surface of your leather or canvas product. It is best to limit the exposure to such surfaces and materials to preserve the original look and feel of your product.

Naturual Leather

This natural, vegetable-tanned cowhide leather reveals natural markings such as veins and wrinkles, proving it has not been treated. This delicate, easily scratched leather will develop a rich amber patina, unique to each bag, and a greater suppleness in time. If the leather becomes stained before the leather patinas, do not try to clean it. Allow the leather to naturally darken and stains will become less apparent.

Should this leather encounter water, blot immediately with a lint-free light colored, absorbent cloth. Cleaning with any solvents or chemicals is not recommended. Home remedies to darken the leather such as mink oil, saddle soap, leather lotions, or substances of any kind should be avoided at all costs. These chemicals can compromise the quality and integrity of the leather as it wears in time.

Your handbag is designed to endure the journey alongside its wearer.

Calfskin and Cowhide Leathers

Through a rigorous selection process, calfskin and cowhide leathers are chosen for their refinement, suppleness and silky touch. To reach Moda Endrizzi's highest quality standards, we work with sourcing agents and technicians to assure only the best hides are selected. They may carry natural imperfections, such as veins or wrinkles.

These carefully selected leathers can be compromised with the use of any commercial cleaners. Elements such as oils, make up, perfumes, creams, or sanitizers applied to the leather can compromise its natural beauty and performance capabilities. For surface stains, we recommend cleaning with a soft, damp cloth with water.

Vegan Leather

Coming Soon.

INTRODUCTION

Quick Facts

Orders may take 24 to 72 hours to process. Once your order has been processed you will receive an email confirming your order has shipped.

Shipping timing begins when you receive the shipping confirmation email.

To track your order, visit your Endrizzi account or shipping confirmation email.

Shipping

STANDARD

Fee: Free on all standard shipping.

Delivery timing: 3 - 7 business days from the time your receive your shipping confirmation email.

Exceptions: If a standard order is placed over the weekend, the earliest it will ship is Monday.

Alaska and Hawaii: Allow 7 -10 business days from the time you receive shipping confirmation email.

EXPEDITED

Moda Endrizzi offers expedited shipping 2 - 3 day service. Please select this method at checkout. If you require a quicker shipping method, please email us at hello@modaendrizzi.com and we'll arrange it for you.

LOCAL PICKUP

If you live in the Minneapolis/St. Paul area and wish to pick up your Endrizzi handbag in person, please contact us at hello@modaendrizzi.com

 

Returns

We want you to love your Endrizzi product, but we understand that sometimes it doesn't work out. If you are not satisfied with your purchase, please return it to us by mail in the box you received it in within in 30 days for a refund in your original form of payment. All returns must be in new and unused condition with original stuffing and embellishments.

Returns By Mail, Fed Ex, or UPS

Customers are responsible for return postage. Your return or exchange will be processed within 5-7 day of receipt. (Timing of when it will post to your account will vary depending on your bank).

STILL HAVE QUESTIONS?

  •  +1 (612) 208-8028
  •   hello@modaendrizzi.com